Monthly Archives: September 2011

TechCrunch | Official Flickr App Arrives For Android

Via Scoop.itDigital Developments in Hospitality

Being an Android user as well as a Flickr user has been dangerous territory for quite a long time now. There’s been no official app, and the third-party ones haven’t been too hot.
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Guest Reach Automatically Emails Your Guests Before and After Their Stay

Best practices dictate that you should be contacting your guests before they arrive, welcoming them to your hotel and letting them know that you’re listening if they have any requests.

Bidding them farewell after they’ve checked out and encouraging them to provide feedback and to leave a positive review online is also a great way to make them feel appreciated and to boost your TripAdvisor score.

It’s as easy as sending out two simple emails, but when you multiply that by the number of guests you have, it quickly adds up to a long, tedious task for your Guest Services department. That might explain why so few hotels actually do it.

Guest Reach is a new web application which automates the whole process for you. It integrates with your PMS or front desk software and sends customizable emails to your incoming and outgoing guests. All of this is available through a simple, easy-to-use interface accessible from any internet browser.

Guest Reach is currently available absolutely free at http://www.guestreach.com

Source: Hotel News Resource

Neiman Marcus to Give Away Clutches via Foursquare Hunt

by Lauren Indvik

Neiman Marcus is launching a Foursquare challenge in conjunction with its annual shoe and handbag event on Saturday.

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Hotels.com turns on the style, boosts mobile with iPad app

By Linda Fox

Hotels.com has launched an iPad application with a host of interactive features aimed at boosting its mobile presence.

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MINI Getaway Stockholm 2010

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